The Lydia Simone Company Custom Booking Process
We’re honored you’re considering The Lydia Simone Company for your custom design. To provide every client with a personalized experience, all custom orders begin with our booking process.
Please note that we do not accept custom orders through Instagram DMs, text messages, or email. If you reach out through those channels, you’ll be directed to complete our Custom Inquiry Form before we can move forward.
Step 1: Complete the Custom Inquiry Form
Start by completing our Custom Inquiry Form using the link below.
Custom Inquiry Form: HERE
After reviewing your submission, we’ll contact you by email regarding the next steps.
Step 2: Book Your Consultation
Once your design has been reviewed, you’ll receive a link to book your virtual consultation.
The consultation fee is $25, with Afterpay available for your convenience.
During your consultation, we’ll discuss your design, timeline, measurements, fabrics, and answer any questions before moving forward.
Book Your Consultation: HERE
Step 3: Secure Your Custom Order
If you decide to move forward after your consultation, full payment is required to officially reserve your project and begin production.
Because every garment is made exclusively for you, we do not begin sourcing materials or scheduling fittings until payment has been received.
Step 4: In-Person Fitting
Once your order has been confirmed, we’ll schedule your in-person fitting to ensure your garment is tailored perfectly to you.
Step 5: Production & Updates
Your custom piece will be carefully handcrafted from start to finish.
Throughout the process, you’ll receive updates so you can follow your garment as it comes to life.
Consultation Policies
- Your consultation fee is non-refundable.
- Consultations canceled less than 24 hours before the scheduled appointment will require a new $25 (with Afterpay) booking fee to reschedule.
- One cancellation is permitted without penalty. Additional cancellations will require a new consultation booking fee.
- Clients who do not attend their scheduled consultation without notice will forfeit future consultation booking privileges with The Lydia Simone Company.
Thank you for trusting us with one of your most special moments. We look forward to creating a one-of-a-kind piece designed exclusively for you.