The Lydia Simone Company Custom Booking Process
To ensure a smooth and professional experience for all clients, all custom order inquiries must begin by completing our official consultation form. If you contact us through DM, text, or email, you will be kindly redirected to complete the form before we can move forward.
▪ Once the form is submitted, please keep an eye on your email for a follow-up requesting inspiration photos or a clear image of the design you have in mind. This allows us to provide an accurate price quote.
A non-refundable $24.99 consultation booking fee is required to secure your custom design appointment. This fee will be applied toward the final cost of your custom gown, dress, or suit.
▪ After your deposit is received, you will be sent a link to schedule your consultation at a time that works for you. If you’re not ready to move forward with a deposit, please wait to book until you are.
Important Policies to Keep in Mind:
▪ Cancellations made less than 24 hours before your appointment will require a new $24.99 booking fee to reschedule.
▪ You are allowed one cancellation without penalty. Any additional cancellations will require a new booking fee.
▪ No-shows will result in a permanent loss of booking privileges. Failing to attend your scheduled consultation forfeits your opportunity to work with The Lydia Simone Company on a custom piece.
1. Submit an inquiry form with the link provided. HERE
2. Book your $9 (with Afterpay) consultation call.
CALL HERE
3. Complete your virtual consultation call.
4. Submit your deposit and schedule an in-person fitting.
5. Get weekly updates on your garment.